Program Background
Conflict is a normal part of the human experience. The possibility of conflict arising is present in every situation where people interact. Each of us responds in a unique way to conflict. Some of us respond in an aggressive way which can often result in the conflict escalating – others respond in a passive way in an attempt to avoid the conflict.
Program Aims and Objectives
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Learning Outcomes
1) By using the internationally recognized Thomas – Kilmann Conflict Mode psychometric instrument, participants in this workshop will become aware of their own default conflict response.
2) Participants will become aware of four alternative personal responses to conflict. With such awareness comes greater opportunity to create a more positive and productive resolution to the conflict.
3) Participants will be given a process that they can use in their next encounter with conflict to maximize the likelihood of the conflict resulting in a positive collaborative solution rather that a negative destructive one.
About the Program Facilitator – Brian O’Driscoll
An experienced coach, trainer and facilitator, Brian combines a credible blend of business experience and a senior HR background to deliver high quality leadership development and coaching solutions.
Before specialising in the leadership development and coaching space, Brian worked in commercial sales management roles. Over the past 15 years, he has held a variety of senior HR positions including Learning & Development Manager, Head of Talent, Leadership & Organisation Development & Human Resources Director.
Areas of Specialisation:
Brian has breadth and depth of knowledge in the Learning & Development area at a strategic level and also delivering leadership and training solutions on the ground. He brings an engaging style with a strong focus on experiential learning and practicality to his learning, training and development interventions.
Building internal coaching capability in organisations has been a major focus area for Brian, ensuring that people managers are trained and empowered to utilise a coaching approach, giving the organisation a very potent, effective leadership style and a foundation for developing a coaching culture.
Brian has specialised in the development of key talent through integrated talent management processes, managing robust succession planning and talent management strategies, and supporting the differentiated development of individual development plans to fill key positions in the organisation.
Who Brian works with:
Brian works with all levels in an organisation – Vice Presidents, General Managers, Site Directors, Senior Leadership Team Directors, Middle Management, People Leaders, Teams and Individual Contributors.
Course Funding
ITAG Skillnet is funded by member companies and the Training Networks Programme, an initiative of
