‘Shifting from Company to Customer Centric’

Genesys, Floor 7, Bonham Quay, Galway

Event Details

- 13:00
Tue, May 28 2024

As part of the AtlanTec festival, the  Customer Success forum are delighted to present  a session on  ‘Shifting from Company to Customer Centric’

Guest Speakers:

Darragh Power, Senior Director, SAP

Darragh will share his thought-provoking ideas on ‘Shifting from a company- to customer-centric’ and re-thinking how our evolving Customer Success Functions approach CX.

Damien McCoy, Head of Product Growth, Cisco

Damien will share his learnings on Building a Product Adoption Practice’.

Following their talks, Darragh and Damian will be joined by Panelists: Michelle Kenny, Director of Customer Success International, Smartbear and Dave Ryan, Customer Success-Titan.


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